HOW DOES IT WORK?
Purchase the mystery box by completing your order
Click on the link that comes to you via email and open your mystery box directly on our site.
If you are satisfied with the extracted products, click "Accept" and the products will be automatically sent to you. Instead, if you prefer, by clicking on the "Exchange for voucher" button you can also exchange the products for a voucher worth the price paid for the mystery box.
SHIPPING
Shipping costs and times vary according to the products chosen and del paese where the delivery of the package will take place. You can see the expected delivery times for each individual product under the "add to cart" button on each product page.
All orders worth € 150 or more can take advantage of free shipping. Shipping costs are:
Italy:Standard shipping (7-10 working days): € 3,99
Fast shipping (24-48h): 6.99 €
Rest of Europe:
Standard shipping (7-10 working days): € 3,99
Fast shipping (2-5 days): 8.99 €
Standard shipping (7-10 working days): € 3,99
Fast shipping (2-5 days): 8.99 €
Alienation takes 1-3 days to process and ship the order.
RETURNS
Upon delivery of the product, the customer must verify the integrity of the packaging and the quantitative and qualitative correspondence with what is indicated in the order made, in case of problems with it, it must be notified within 14 days. If the product is damaged, the customer will be entitled to a refund of the amount paid or to have the product replaced. The customer has the right to change the purchased goods within 14 days of delivery of the products by requesting a return in the appropriate section on the website www.alienation.shop and to return the goods perfectly intact in their original packaging at their own expense. If a refund is agreed, only the price of the product will be refundable, the shipping costs are non-refundable. The exchange of the goods is available if the requested size is one of the sizes available on the site, otherwise it will be possible to exchange it for any other product that does not exceed the amount paid.
Cranium
Short-sleeved shirt with all-over print
SHIPPING
Shipping costs and times vary according to the products chosen and del paese where the delivery of the package will take place. You can see the expected delivery times for each individual product under the "add to cart" button on each product page.
All orders worth € 150 or more can take advantage of free shipping. Shipping costs are:
Italy:Standard shipping (7-10 working days): € 3,99
Fast shipping (24-48h): 6.99 €
Rest of Europe:
Standard shipping (7-10 working days): € 3,99
Fast shipping (2-5 days): 8.99 €
Standard shipping (7-10 working days): € 3,99
Fast shipping (2-5 days): 8.99 €
Alienation takes 1-3 days to process and ship the order.
RETURNS
Upon delivery of the product, the customer must verify the integrity of the packaging and the quantitative and qualitative correspondence with what is indicated in the order made, in case of problems with it, it must be notified within 14 days. If the product is damaged, the customer will be entitled to a refund of the amount paid or to have the product replaced. The customer has the right to change the purchased goods within 14 days of delivery of the products by requesting a return in the appropriate section on the website www.alienation.shop and to return the goods perfectly intact in their original packaging at their own expense. If a refund is agreed, only the price of the product will be refundable, the shipping costs are non-refundable. The exchange of the goods is available if the requested size is one of the sizes available on the site, otherwise it will be possible to exchange it for any other product that does not exceed the amount paid.
